UBIQ.AI Privacy Policy
Version: 1.0
Effective Date: August 12, 2025
1. Introduction and Scope
UBIQ.AI (“we”, “our”, or “us”) values your privacy. This Privacy Policy applies to the UBIQ.AI mobile application, website (www.ubiq.ai), and related services (collectively, the “Services”), describing how we collect, use, store, and share your personal information.
By using our Services, you agree to this Policy and our Terms of Use. If you do not agree, please stop using our Services.
2. Information We Collect
We collect information in the following ways:
- Information You Provide: Name, email address, phone number, account password, identity verification documents (such as KYC ID, proof of address), feedback, and inquiries.
- Information Collected Automatically: Device details (model, OS version, browser type, IP address), location data (with your consent), access logs, Cookies data.
- Information from Third Parties: Data from partners, social platforms (e.g., when you log in with a third-party account), and identity verification providers.
3. How We Use Information
We may use your information to:
- Provide, maintain, and improve our Services;
- Register and verify accounts;
- Communicate with you, including notifications, updates, and support;
- Prevent fraud, ensure security, and maintain compliance;
- Comply with legal obligations.
4. Sharing and Disclosure of Information
We do not sell your personal data but may disclose it in the following situations:
- With Your Consent;
- Legal Requirements: To comply with court orders, government requests, or applicable laws;
- Service Providers: Such as cloud hosting, payment processors, identity verification partners;
- Business Transfers: In mergers, acquisitions, or asset transfers.
5. Data Security and Retention
We implement reasonable technical and administrative measures to protect your data from unauthorized access, disclosure, or destruction.
We retain personal data as long as necessary for the purposes described or as required by law. Once expired, we will securely delete or anonymize it.
6. Your Rights
Subject to applicable laws, you may:
- Access, correct, or delete your personal information;
- Withdraw consent (which may limit or terminate your access to some Services);
- Manage Cookies preferences.
Requests can be submitted via our support channels, and we will respond within a reasonable time.
7. Cookies and Tracking Technologies
We use Cookies and similar technologies to improve the user experience, analyze traffic, and personalize content. You can manage or disable Cookies in your browser settings, but some features may not function properly.
8. Protection of Minors
Our Services are not intended for children under 13. We do not knowingly collect their data. If such information is found, please contact us for deletion.
9. Jurisdiction and Dispute Resolution
This Privacy Policy is governed by the laws of British Columbia, Canada. Any disputes shall be submitted to the courts of that province.
10. Contact and Policy Updates
For questions, comments, or complaints, contact us at support@ubiq.ai.
We may update this Policy periodically and will notify you before changes take effect. Continued use of the Services after updates indicates acceptance.